Oaks Gold Coast Hotel

I managed to book one of the very last rooms late on Friday afternoon,.when I finally arrived to check-in at almost 9pm there were still people arriving without booking and being advised that the hotel was booked out tonight & already for tomorrow night- so I was unfortunately only able to stay the one night definitely would have stayed longer if I could have! Was told at check-in The spa in my room was out order but the lovely receptionist told me she would allow me access to the outdoor jacuzzi (that had already closed) for the next hour during the remainder of her shift due to my room spa being broken.. I took her up on the offer and enjoyed a lovely 30min spa. Thankyou to the receptionist who's name I can't recall - you werr certainly a highlight of our stay!! Rooms fabulous

I liked the view from both balconies. The bathroom was spacious, and the kitchen was very easy to use. Overall, my partner and I had a wonderful anniversary weekend away together in the Gold because of our stay at the Oaks Surfers Paradise.

Good location. Across from a tram stop. Great big room. Room layout works well. Terrific reception staff. Especially the staff at the mid-afternoon shift on February 9th who kindly allowed us to have an 11am checkout the next morning, due to our time constraints. Again, thanks very much :)

the staff are amazing especially the lady at the front counter.!! Accommodating for all our needs she’s such a beautiful soul!! I have recently lost a baby and needed a heat pack heated up and there was no microwave in the room and she offered to heat it up for me. Give her a raise! You don’t find many selfless people like that anymore!!! Rooms are absolutely fantastic

Friendly staff. Beautiful room. Super location. My son who is only 8 felt comfortable and safe. I loved it. We will be back. Big thanks to the front office team who remembered names, we’re always friendly and professional. Well done. I work in the industry as a GM so I’m extra critical but I couldn’t fault anything.